At Thorcon, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, engage with our services, or interact with us in any other way.

1. Information We Collect

We collect various types of personal information in the course of operating our power plants and providing services. This information may include:

  • Personal Identification Information: Name, address, email address, phone number, etc.
  • Technical Data: IP address, browser type, operating system, and other technical information collected through cookies or tracking technologies.
  • Service Usage Data: Data related to your use of our services, including energy consumption, maintenance requests, and support inquiries.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and manage energy services.
  • To improve our services and website functionality.
  • To communicate with you about account updates, service disruptions, promotions, and other relevant information.
  • To process and fulfill service requests and support inquiries.
  • To comply with legal obligations and resolve disputes.

3. Data Sharing and Disclosure

We may share your information with third parties in the following situations:

  • Service Providers: Third-party vendors who assist us in managing our services, such as billing or data storage providers.
  • Legal Compliance: If required by law, we may share your information to comply with legal obligations or requests from authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

We will not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Data Security

We employ reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the Internet is completely secure, and we cannot guarantee the absolute security of your information.

5. Your Rights and Choices

You have certain rights concerning your personal information, including:

  • Access and Correction: You can request access to the personal information we hold about you and request corrections if it is inaccurate.
  • Data Deletion: You may request that we delete your personal information, subject to certain legal and contractual exceptions.
  • Opt-out: You may opt-out of receiving marketing communications from us by following the unsubscribe instructions in any marketing email.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your user experience on our website. These technologies help us analyze trends, administer the website, track users’ movements, and gather demographic information. You can control the use of cookies through your browser settings.

7. International Transfers

If you are located outside of [Country Name], your personal information may be transferred to, processed, and stored in [Country Name] or other countries that may have different data protection laws than those in your jurisdiction. By using our services, you consent to the transfer of your information across borders.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will notify you by posting the updated policy on our website and indicating the effective date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: info@thorconpower.com